Zendesk Talk
Sync overview
The Zendesk Talk source supports Full Refresh syncs.
This source can sync data for the Zendesk Talk API.
Output schema
This Source is capable of syncing the following core Streams:
- Account Overview
- Addresses
- Agents Activity
- Agents Overview
- Calls (Incremental sync)
- Call Legs (Incremental sync)
- Current Queue Activity
- Greeting Categories
- Greetings
- IVRs
- IVR Menus
- IVR Routes
- Phone Numbers
Data type mapping
| Integration Type | Airbyte Type | Notes |
|---|---|---|
string | string | |
number | number | |
array | array | |
object | object |
Features
| Feature | Supported?(Yes/No) | Notes |
|---|---|---|
| Full Refresh Sync | Yes | |
| Incremental Sync | Yes | |
| Namespaces | No |
Performance considerations
The connector is restricted by normal Zendesk requests limitation.
The Zendesk connector should not run into Zendesk API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.
Getting started
Requirements
- Zendesk API Token
- Zendesk Email
- Zendesk Subdomain
Setup guide
Generate a API access token as described in Zendesk docs
We recommend creating a restricted, read-only key specifically for Airbyte access. This will allow you to control which resources Airbyte should be able to access.
CHANGELOG
| Version | Date | Pull Request | Subject |
|---|---|---|---|
0.1.3 | 2021-11-11 | 7173 | Fix pagination and migrate to CDK |