Zendesk Chat Migration Guide
Upgrading to 1.0.0
The Live Chat API changed its URL structure to use the Zendesk subdomain.
The subdomain
field of the connector configuration is now required.
You can find your Zendesk subdomain by following instructions here.
For Airbyte Open Source: Update the local connector image
Airbyte Open Source users must manually update the connector image in their local registry before proceeding with the migration. To do so:
- Select Settings in the main navbar.
- Select Sources.
- Find Zendesk Chat in the list of connectors.
note
You will see two versions listed, the current in-use version and the latest version available.
- Select Change to update your OSS version to the latest available version.
For Airbyte Cloud: Update the connector version
- Select Sources in the main navbar.
- Select the instance of the connector you wish to upgrade.
note
Each instance of the connector must be updated separately. If you have created multiple instances of a connector, updating one will not affect the others.
- Select Upgrade
- Follow the prompt to confirm you are ready to upgrade to the new version.