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Twilio Taskrouter

This page contains the setup guide and reference information for the Twilio Taskrouter source connector.


Twilio Taskroute HTTP requests to the REST API are protected with HTTP Basic authentication. You will use your Twilio Account SID as the username and your Auth Token as the password for HTTP Basic authentication. You will also have to use your Workspace ID as the sid if you wish to access a particular workspace or it's subresources.

You can find your Account SID and Auth Token on your dashboard by scrolling down the console once you have created a Twilio account. You can find Taskrouter in the Explore Products page under Solutions in the list. Click on it to expand a panel in the sidebar and click on Workspaces to be taken to your created workspaces. Each workspace has it's unique ID as SID with which you can access the streams.

See docs for more details.

Setup guide

Step 1: Set up the Twilio Takrouter connector in Airbyte

For Airbyte Cloud:

  1. Log into your Airbyte Cloud account.
  2. In the left navigation bar, click Sources. In the top-right corner, click +new source.
  3. On the Set up the source page, enter the name for the Twilio connector and select Twilio Taskrouter from the Source/Destination type dropdown.
  4. Enter your account_sid.
  5. Enter your auth_token.
  6. Click Set up source.

For Airbyte OSS:

  1. Navigate to the Airbyte Open Source dashboard.
  2. Set the name for your source.
  3. Enter your account_sid.
  4. Enter your auth_token.
  5. Click Set up source.

Supported sync modes

The Twilio source connector supports the following sync modes:

Full Refresh SyncYes
Incremental SyncNo
Replicate Incremental DeletesNo
SSL connectionYes

Supported Streams

Performance considerations

The Twilio Taskrouter connector will gracefully handle rate limits. For more information, see the Twilio docs for rate limitations.


Config fields reference

Property name


VersionDatePull RequestSubject
0.1.02022-11-1818685🎉 New Source: Twilio Taskrouter API [low-code cdk]