Availability

Airbyte Cloud Airbyte OSS PyAirbyte

Support Level

Community

Latest Version

0.1.0

Twilio Taskrouter

This page contains the setup guide and reference information for the Twilio Taskrouter source connector.

Prerequisites

Twilio Taskroute HTTP requests to the REST API are protected with HTTP Basic authentication. You will use your Twilio Account SID as the username and your Auth Token as the password for HTTP Basic authentication. You will also have to use your Workspace ID as the sid if you wish to access a particular workspace or it's subresources.

You can find your Account SID and Auth Token on your dashboard by scrolling down the console once you have created a Twilio account. You can find Taskrouter in the Explore Products page under Solutions in the list. Click on it to expand a panel in the sidebar and click on Workspaces to be taken to your created workspaces. Each workspace has it's unique ID as SID with which you can access the streams.

See docs for more details.

Setup guide

Step 1: Set up the Twilio Takrouter connector in Airbyte

For Airbyte Cloud:

1. Log into your Airbyte Cloud account.
2. In the left navigation bar, click Sources. In the top-right corner, click +new source.
3. On the Set up the source page, enter the name for the Twilio connector and select Twilio Taskrouter from the Source/Destination type dropdown.
4. Enter your account_sid.
5. Enter your auth_token.
6. Click Set up source.

For Airbyte OSS:

1. Navigate to the Airbyte Open Source dashboard.
2. Set the name for your source.
3. Enter your account_sid.
4. Enter your auth_token.
5. Click Set up source.

Supported sync modes

The Twilio source connector supports the following sync modes:

Feature	Supported?
Full Refresh Sync	Yes
Incremental Sync	No
Replicate Incremental Deletes	No
SSL connection	Yes

Supported Streams

• Workspaces
• All Workspaces
• Workers

Performance considerations

The Twilio Taskrouter connector will gracefully handle rate limits. For more information, see the Twilio docs for rate limitations.

Reference

Config fields reference

Field

Type

Property name

string

account_sid

string

auth_token

Changelog

Version	Date	Pull Request	Subject
0.1.0	2022-11-18	18685	🎉 New Source: Twilio Taskrouter API [low-code cdk]