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Incident.io

Availability
Available CoreAvailable StandardAvailable PlusAvailable ProAvailable Enterprise FlexAvailable Self-Managed EnterpriseAvailable PyAirbyte
Support Level
Marketplace
Connector Version
0.1.25 (last updated 8 days ago)
Definition ID
7926da90-399e-4f9f-9833-52d8dc3fcb29

Incident.io is an incident management platform that provides on-call scheduling, status pages, and incident response tooling. This connector syncs data from the Incident.io API.

Prerequisites​

  • An Incident.io account with API access. You can sign up at incident.io.
  • An Incident.io API key. To create one, go to Settings → API keys in your Incident.io dashboard. When you create the key, choose which actions it can take. Keys can have account-level permissions, team-scoped permissions, or both. For this connector, the key needs read access to all resources you want to sync. The API key is shown only once, so store it somewhere safe.

For more information about the API, see the Incident.io API reference.

Set up the Incident.io source connector​

  1. Click Sources and then click + New source.
  2. On the Set up the source page, select Incident.io from the Source type dropdown.
  3. Enter a name for the source.
  4. For API Key, enter the API key you created in your Incident.io dashboard.
  5. Click Set up source.

Supported sync modes​

The Incident.io source connector supports the following sync modes:

  • Full Refresh

Configuration​

InputTypeDescriptionDefault Value
api_keystringAPI Key. API key to use. Find it at https://app.incident.io/settings/api-keys

Streams​

Stream NamePrimary KeyPaginationSupports Full SyncSupports Incremental
actionsidNo pagination✅❌
alertsidDefaultPaginator✅❌
catalog_typesidNo pagination✅❌
custom_fieldsidNo pagination✅❌
escalationsidDefaultPaginator✅❌
follow-upsidNo pagination✅❌
incident_rolesidNo pagination✅❌
incident_statusesidNo pagination✅❌
incident_timestampsidNo pagination✅❌
incident_updatesidDefaultPaginator✅❌
incidentsidDefaultPaginator✅❌
schedulesidDefaultPaginator✅❌
severitiesidNo pagination✅❌
usersidDefaultPaginator✅❌
workflowsidNo pagination✅❌

Limitations and troubleshooting​

The Incident.io API has a default rate limit of 1,200 requests per minute per API key. If the connector encounters rate limiting, it retries with exponential backoff.

Reference​

Config fields reference

Field
Type
Property name
string
api_key

Changelog​

Expand to review
VersionDatePull RequestSubject
0.1.252026-04-2877315Update dependencies
0.1.242026-04-2176661Update dependencies
0.1.232026-03-1775081Update dependencies
0.1.222026-03-1074503Update dependencies
0.1.212026-02-2674072feat: source-incident-io: use incident_roles v2 + add escalations stream
0.1.202026-02-2473520Update dependencies
0.1.192026-02-1073089Update dependencies
0.1.182026-02-0372760Update dependencies
0.1.172026-01-2071981Update dependencies
0.1.162026-01-1471413Update dependencies
0.1.152025-12-1870511Update dependencies
0.1.142025-11-2570182Update dependencies
0.1.132025-11-1869504Update dependencies
0.1.122025-10-2968778Update dependencies
0.1.112025-10-2168531Update dependencies
0.1.102025-10-1467973Update dependencies
0.1.92025-10-0767363Update dependencies
0.1.82025-09-3066802Update dependencies
0.1.72025-09-0966041Update dependencies
0.1.62025-09-0565966Update to CDK v7.0.0
0.1.52025-08-2365332Update dependencies
0.1.42025-08-0964591Update dependencies
0.1.32025-08-0264299Update dependencies
0.1.22025-07-2663825Update dependencies
0.1.12025-07-1963480Update dependencies
0.1.02025-07-1563304Add new stream alerts
0.0.292025-07-1263128Update dependencies
0.0.282025-07-0562591Update dependencies
0.0.272025-06-2862168Update dependencies
0.0.262025-06-2161830Update dependencies
0.0.252025-06-1461149Update dependencies
0.0.242025-05-2460668Update dependencies
0.0.232025-05-1059803Update dependencies
0.0.222025-05-0359231Update dependencies
0.0.212025-04-2658787Update dependencies
0.0.202025-04-1958204Update dependencies
0.0.192025-04-1257724Update dependencies
0.0.182025-04-0557094Update dependencies
0.0.172025-03-2956650Update dependencies
0.0.162025-03-2256006Update dependencies
0.0.152025-03-0855475Update dependencies
0.0.142025-03-0154780Update dependencies
0.0.132025-02-2254316Update dependencies
0.0.122025-02-1553844Update dependencies
0.0.112025-02-0853299Update dependencies
0.0.102025-02-0152718Update dependencies
0.0.92025-01-2552221Update dependencies
0.0.82025-01-1851782Update dependencies
0.0.72025-01-1151186Update dependencies
0.0.62024-12-2850648Update dependencies
0.0.52024-12-2150137Update dependencies
0.0.42024-12-1449218Update dependencies
0.0.32024-12-1148989Starting with this version, the Docker image is now rootless. Please note that this and future versions will not be compatible with Airbyte versions earlier than 0.64
0.0.22024-11-0447842Update dependencies
0.0.12024-10-03Initial release by @aazam-gh via Connector Builder
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