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The Genesys source retrieves data from Genesys using their JSON REST APIs.

Setup Guide


We are using OAuth2 as this is the only supported authentication method. So you will need to follow the steps below to generate the Client ID and Client Secret.

  • Genesys region
  • Client ID
  • Client Secret

You can follow the documentation on API credentials or you can login directly to the OAuth admin page

Supported Streams


VersionDatePull RequestSubject
0.1.02022-10-0617559The Genesys Source is created