Genesys
Overview
The Genesys source retrieves data from Genesys using their JSON REST APIs.
Setup Guide
Requirements
We are using OAuth2 as this is the only supported authentication method. So you will need to follow the steps below to generate the Client ID and Client Secret.
- Genesys region
- Client ID
- Client Secret
You can follow the documentation on API credentials or you can login directly to the OAuth admin page
Supported Streams
Reference
Config fields reference
Field
Type
Property name
string
client_id
string
client_secret
string
tenant_endpoint
string
start_date
Changelog
| Version | Date | Pull Request | Subject |
|---|---|---|---|
| 0.1.1 | 2023-04-27 | 25598 | Use region specific API server |
| 0.1.0 | 2022-10-06 | 17559 | The Genesys Source is created |