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The Freshservice supports full refresh syncs. You can choose if this connector will copy only the new or updated data, or all rows in the tables and columns you set up for replication, every time a sync is run.

Output schema

Several output streams are available from this source:

If there are more endpoints you'd like Airbyte to support, please create an issue.


Full Refresh SyncYes
Incremental SyncYes
SSL connectionNo

Performance considerations

The Freshservice connector should not run into Freshservice API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started


  • Freshservice Account
  • Freshservice API Key
  • Freshservice domain name
  • Replciation Start Date

Setup guide

Please read How to find your API key.


VersionDatePull RequestSubject
1.2.02023-08-0629126Migrated to Low-Code CDK
1.1.02023-05-0925929Add stream for customer satisfaction survey responses endpoint
1.0.02023-05-0225743Correct data types in tickets, agents and requesters schemas to match Freshservice API
0.1.12021-12-289143Update titles and descriptions
0.1.02021-10-296967🎉 New Source: Freshservice