Zendesk-Support

Supported Entities and Actions

Entity	Actions
Tickets	List, Get
Users	List, Get
Organizations	List, Get
Groups	List, Get
Ticket Comments	List
Attachments	Get, Download
Ticket Audits	List, List
Ticket Metrics	List
Ticket Fields	List, Get
Brands	List, Get
Views	List, Get
Macros	List, Get
Triggers	List, Get
Automations	List, Get
Tags	List
Satisfaction Ratings	List, Get
Group Memberships	List
Organization Memberships	List
Sla Policies	List, Get
Ticket Forms	List, Get
Articles	List, Get
Article Attachments	List, Get, Download

Tickets

Tickets List

Returns a list of all tickets in your account

Python SDK

zendesk_support.tickets.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "tickets",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`external_id`	`string`	No	Lists tickets by external id
`sort`	`"id" \| "status" \| "updated_at" \| "-id" \| "-status" \| "-updated_at"`	No	Sort order

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`external_id`	`string \| null`
`type`	`string \| null`
`subject`	`string \| null`
`raw_subject`	`string \| null`
`description`	`string`
`priority`	`string \| null`
`status`	`"new" \| "open" \| "pending" \| "hold" \| "solved" \| "closed"`
`recipient`	`string \| null`
`requester_id`	`integer`
`submitter_id`	`integer`
`assignee_id`	`integer \| null`
`organization_id`	`integer \| null`
`group_id`	`integer \| null`
`collaborator_ids`	`array<integer>`
`follower_ids`	`array<integer>`
`email_cc_ids`	`array<integer>`
`forum_topic_id`	`integer \| null`
`problem_id`	`integer \| null`
`has_incidents`	`boolean`
`is_public`	`boolean`
`due_at`	`string \| null`
`tags`	`array<string>`
`custom_fields`	`array<object>`
`satisfaction_rating`	`object`
`sharing_agreement_ids`	`array<integer>`
`custom_status_id`	`integer`
`fields`	`array<object>`
`followup_ids`	`array<integer>`
`ticket_form_id`	`integer`
`brand_id`	`integer`
`allow_channelback`	`boolean`
`allow_attachments`	`boolean`
`from_messaging_channel`	`boolean`
`generated_timestamp`	`integer`
`created_at`	`string`
`updated_at`	`string`
`via`	`object`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Tickets Get

Returns a ticket by its ID

Python SDK

zendesk_support.tickets.get(
    ticket_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "tickets",
    "action": "get",
    "params": {
        "ticket_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`ticket_id`	`integer`	Yes	The ID of the ticket

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`external_id`	`string \| null`
`type`	`string \| null`
`subject`	`string \| null`
`raw_subject`	`string \| null`
`description`	`string`
`priority`	`string \| null`
`status`	`"new" \| "open" \| "pending" \| "hold" \| "solved" \| "closed"`
`recipient`	`string \| null`
`requester_id`	`integer`
`submitter_id`	`integer`
`assignee_id`	`integer \| null`
`organization_id`	`integer \| null`
`group_id`	`integer \| null`
`collaborator_ids`	`array<integer>`
`follower_ids`	`array<integer>`
`email_cc_ids`	`array<integer>`
`forum_topic_id`	`integer \| null`
`problem_id`	`integer \| null`
`has_incidents`	`boolean`
`is_public`	`boolean`
`due_at`	`string \| null`
`tags`	`array<string>`
`custom_fields`	`array<object>`
`satisfaction_rating`	`object`
`sharing_agreement_ids`	`array<integer>`
`custom_status_id`	`integer`
`fields`	`array<object>`
`followup_ids`	`array<integer>`
`ticket_form_id`	`integer`
`brand_id`	`integer`
`allow_channelback`	`boolean`
`allow_attachments`	`boolean`
`from_messaging_channel`	`boolean`
`generated_timestamp`	`integer`
`created_at`	`string`
`updated_at`	`string`
`via`	`object`

Users

Users List

Returns a list of all users in your account

Python SDK

zendesk_support.users.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "users",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`role`	`"end-user" \| "agent" \| "admin"`	No	Filter by role
`external_id`	`string`	No	Filter by external id

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`email`	`string \| null`
`alias`	`string \| null`
`phone`	`string \| null`
`time_zone`	`string`
`locale`	`string`
`locale_id`	`integer`
`organization_id`	`integer \| null`
`role`	`"end-user" \| "agent" \| "admin"`
`role_type`	`integer \| null`
`custom_role_id`	`integer \| null`
`external_id`	`string \| null`
`tags`	`array<string>`
`active`	`boolean`
`verified`	`boolean`
`shared`	`boolean`
`shared_agent`	`boolean`
`shared_phone_number`	`boolean \| null`
`signature`	`string \| null`
`details`	`string \| null`
`notes`	`string \| null`
`suspended`	`boolean`
`restricted_agent`	`boolean`
`only_private_comments`	`boolean`
`moderator`	`boolean`
`ticket_restriction`	`string \| null`
`default_group_id`	`integer \| null`
`report_csv`	`boolean`
`photo`	`object \| null`
`user_fields`	`object`
`last_login_at`	`string \| null`
`two_factor_auth_enabled`	`boolean \| null`
`iana_time_zone`	`string`
`permanently_deleted`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Users Get

Returns a user by their ID

Python SDK

zendesk_support.users.get(
    user_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "users",
    "action": "get",
    "params": {
        "user_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`user_id`	`integer`	Yes	The ID of the user

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`email`	`string \| null`
`alias`	`string \| null`
`phone`	`string \| null`
`time_zone`	`string`
`locale`	`string`
`locale_id`	`integer`
`organization_id`	`integer \| null`
`role`	`"end-user" \| "agent" \| "admin"`
`role_type`	`integer \| null`
`custom_role_id`	`integer \| null`
`external_id`	`string \| null`
`tags`	`array<string>`
`active`	`boolean`
`verified`	`boolean`
`shared`	`boolean`
`shared_agent`	`boolean`
`shared_phone_number`	`boolean \| null`
`signature`	`string \| null`
`details`	`string \| null`
`notes`	`string \| null`
`suspended`	`boolean`
`restricted_agent`	`boolean`
`only_private_comments`	`boolean`
`moderator`	`boolean`
`ticket_restriction`	`string \| null`
`default_group_id`	`integer \| null`
`report_csv`	`boolean`
`photo`	`object \| null`
`user_fields`	`object`
`last_login_at`	`string \| null`
`two_factor_auth_enabled`	`boolean \| null`
`iana_time_zone`	`string`
`permanently_deleted`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Organizations

Organizations List

Returns a list of all organizations in your account

Python SDK

zendesk_support.organizations.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "organizations",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`details`	`string \| null`
`notes`	`string \| null`
`group_id`	`integer \| null`
`shared_tickets`	`boolean`
`shared_comments`	`boolean`
`external_id`	`string \| null`
`domain_names`	`array<string>`
`tags`	`array<string>`
`organization_fields`	`object`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Organizations Get

Returns an organization by its ID

Python SDK

zendesk_support.organizations.get(
    organization_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "organizations",
    "action": "get",
    "params": {
        "organization_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`organization_id`	`integer`	Yes	The ID of the organization

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`details`	`string \| null`
`notes`	`string \| null`
`group_id`	`integer \| null`
`shared_tickets`	`boolean`
`shared_comments`	`boolean`
`external_id`	`string \| null`
`domain_names`	`array<string>`
`tags`	`array<string>`
`organization_fields`	`object`
`created_at`	`string`
`updated_at`	`string`

Groups

Groups List

Returns a list of all groups in your account

Python SDK

zendesk_support.groups.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "groups",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`exclude_deleted`	`boolean`	No	Exclude deleted groups

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`description`	`string`
`default`	`boolean`
`deleted`	`boolean`
`is_public`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Groups Get

Returns a group by its ID

Python SDK

zendesk_support.groups.get(
    group_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "groups",
    "action": "get",
    "params": {
        "group_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`group_id`	`integer`	Yes	The ID of the group

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`description`	`string`
`default`	`boolean`
`deleted`	`boolean`
`is_public`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Ticket Comments

Ticket Comments List

Returns a list of comments for a specific ticket

Python SDK

zendesk_support.ticket_comments.list(
    ticket_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_comments",
    "action": "list",
    "params": {
        "ticket_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`ticket_id`	`integer`	Yes	The ID of the ticket
`page`	`integer`	No	Page number for pagination
`include_inline_images`	`boolean`	No	Include inline images in the response
`sort`	`"created_at" \| "-created_at"`	No	Sort order

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`type`	`string`
`body`	`string`
`html_body`	`string`
`plain_body`	`string`
`public`	`boolean`
`author_id`	`integer`
`attachments`	`array<object>`
`audit_id`	`integer`
`via`	`object`
`metadata`	`object`
`created_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Attachments

Attachments Get

Returns an attachment by its ID

Python SDK

zendesk_support.attachments.get(
    attachment_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "attachments",
    "action": "get",
    "params": {
        "attachment_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`attachment_id`	`integer`	Yes	The ID of the attachment

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`file_name`	`string`
`content_url`	`string`
`mapped_content_url`	`string`
`content_type`	`string`
`size`	`integer`
`width`	`integer \| null`
`height`	`integer \| null`
`inline`	`boolean`
`deleted`	`boolean`
`malware_access_override`	`boolean`
`malware_scan_result`	`string`
`url`	`string`
`thumbnails`	`array<object>`

Attachments Download

Downloads the file content of a ticket attachment

Python SDK

async for chunk in zendesk_support.attachments.download(    attachment_id=0):# Process each chunk (e.g., write to file)
    file.write(chunk)

Note: Download operations return an async iterator of bytes chunks for memory-efficient streaming. Use async for to process chunks as they arrive.

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "attachments",
    "action": "download",
    "params": {
        "attachment_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`attachment_id`	`integer`	Yes	The ID of the attachment
`range_header`	`string`	No	Optional Range header for partial downloads (e.g., 'bytes=0-99')

Ticket Audits

Ticket Audits List

Returns a list of all ticket audits

Python SDK

zendesk_support.ticket_audits.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_audits",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`ticket_id`	`integer`
`author_id`	`integer`
`metadata`	`object`
`via`	`object`
`events`	`array<object>`
`created_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Ticket Audits List

Returns a list of audits for a specific ticket

Python SDK

zendesk_support.ticket_audits.list(
    ticket_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_audits",
    "action": "list",
    "params": {
        "ticket_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`ticket_id`	`integer`	Yes	The ID of the ticket
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`ticket_id`	`integer`
`author_id`	`integer`
`metadata`	`object`
`via`	`object`
`events`	`array<object>`
`created_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Ticket Metrics

Ticket Metrics List

Returns a list of all ticket metrics

Python SDK

zendesk_support.ticket_metrics.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_metrics",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`ticket_id`	`integer`
`group_stations`	`integer`
`assignee_stations`	`integer`
`reopens`	`integer`
`replies`	`integer`
`assignee_updated_at`	`string \| null`
`requester_updated_at`	`string`
`status_updated_at`	`string`
`initially_assigned_at`	`string \| null`
`assigned_at`	`string \| null`
`solved_at`	`string \| null`
`latest_comment_added_at`	`string`
`reply_time_in_minutes`	`object`
`first_resolution_time_in_minutes`	`object`
`full_resolution_time_in_minutes`	`object`
`agent_wait_time_in_minutes`	`object`
`requester_wait_time_in_minutes`	`object`
`on_hold_time_in_minutes`	`object`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Ticket Fields

Ticket Fields List

Returns a list of all ticket fields

Python SDK

zendesk_support.ticket_fields.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_fields",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`locale`	`string`	No	Locale for the results

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`type`	`string`
`title`	`string`
`raw_title`	`string`
`description`	`string`
`raw_description`	`string`
`position`	`integer`
`active`	`boolean`
`required`	`boolean`
`collapsed_for_agents`	`boolean`
`regexp_for_validation`	`string \| null`
`title_in_portal`	`string`
`raw_title_in_portal`	`string`
`visible_in_portal`	`boolean`
`editable_in_portal`	`boolean`
`required_in_portal`	`boolean`
`tag`	`string \| null`
`custom_field_options`	`array<object>`
`system_field_options`	`array<object>`
`sub_type_id`	`integer`
`removable`	`boolean`
`agent_description`	`string \| null`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Ticket Fields Get

Returns a ticket field by its ID

Python SDK

zendesk_support.ticket_fields.get(
    ticket_field_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_fields",
    "action": "get",
    "params": {
        "ticket_field_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`ticket_field_id`	`integer`	Yes	The ID of the ticket field

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`type`	`string`
`title`	`string`
`raw_title`	`string`
`description`	`string`
`raw_description`	`string`
`position`	`integer`
`active`	`boolean`
`required`	`boolean`
`collapsed_for_agents`	`boolean`
`regexp_for_validation`	`string \| null`
`title_in_portal`	`string`
`raw_title_in_portal`	`string`
`visible_in_portal`	`boolean`
`editable_in_portal`	`boolean`
`required_in_portal`	`boolean`
`tag`	`string \| null`
`custom_field_options`	`array<object>`
`system_field_options`	`array<object>`
`sub_type_id`	`integer`
`removable`	`boolean`
`agent_description`	`string \| null`
`created_at`	`string`
`updated_at`	`string`

Brands

Brands List

Returns a list of all brands for the account

Python SDK

zendesk_support.brands.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "brands",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`brand_url`	`string`
`subdomain`	`string`
`host_mapping`	`string \| null`
`has_help_center`	`boolean`
`help_center_state`	`string`
`active`	`boolean`
`default`	`boolean`
`is_deleted`	`boolean`
`logo`	`object \| null`
`ticket_form_ids`	`array<integer>`
`signature_template`	`string`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Brands Get

Returns a brand by its ID

Python SDK

zendesk_support.brands.get(
    brand_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "brands",
    "action": "get",
    "params": {
        "brand_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`brand_id`	`integer`	Yes	The ID of the brand

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`brand_url`	`string`
`subdomain`	`string`
`host_mapping`	`string \| null`
`has_help_center`	`boolean`
`help_center_state`	`string`
`active`	`boolean`
`default`	`boolean`
`is_deleted`	`boolean`
`logo`	`object \| null`
`ticket_form_ids`	`array<integer>`
`signature_template`	`string`
`created_at`	`string`
`updated_at`	`string`

Views

Views List

Returns a list of all views for the account

Python SDK

zendesk_support.views.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "views",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`access`	`"personal" \| "shared" \| "account"`	No	Filter by access level
`active`	`boolean`	No	Filter by active status
`group_id`	`integer`	No	Filter by group ID
`sort_by`	`"alphabetical" \| "created_at" \| "updated_at" \| "position"`	No	Sort results
`sort_order`	`"asc" \| "desc"`	No	Sort order

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`description`	`string \| null`
`execution`	`object`
`conditions`	`object`
`restriction`	`object \| null`
`raw_title`	`string`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Views Get

Returns a view by its ID

Python SDK

zendesk_support.views.get(
    view_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "views",
    "action": "get",
    "params": {
        "view_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`view_id`	`integer`	Yes	The ID of the view

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`description`	`string \| null`
`execution`	`object`
`conditions`	`object`
`restriction`	`object \| null`
`raw_title`	`string`
`created_at`	`string`
`updated_at`	`string`

Macros

Macros List

Returns a list of all macros for the account

Python SDK

zendesk_support.macros.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "macros",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`access`	`"personal" \| "shared" \| "account"`	No	Filter by access level
`active`	`boolean`	No	Filter by active status
`category`	`integer`	No	Filter by category
`group_id`	`integer`	No	Filter by group ID
`only_viewable`	`boolean`	No	Return only viewable macros
`sort_by`	`"alphabetical" \| "created_at" \| "updated_at" \| "position"`	No	Sort results
`sort_order`	`"asc" \| "desc"`	No	Sort order

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`description`	`string`
`actions`	`array<object>`
`restriction`	`object \| null`
`raw_title`	`string`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Macros Get

Returns a macro by its ID

Python SDK

zendesk_support.macros.get(
    macro_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "macros",
    "action": "get",
    "params": {
        "macro_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`macro_id`	`integer`	Yes	The ID of the macro

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`description`	`string`
`actions`	`array<object>`
`restriction`	`object \| null`
`raw_title`	`string`
`created_at`	`string`
`updated_at`	`string`

Triggers

Triggers List

Returns a list of all triggers for the account

Python SDK

zendesk_support.triggers.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "triggers",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`active`	`boolean`	No	Filter by active status
`category_id`	`string`	No	Filter by category ID
`sort`	`"alphabetical" \| "created_at" \| "updated_at" \| "position"`	No	Sort results

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`description`	`string \| null`
`conditions`	`object`
`actions`	`array<object>`
`raw_title`	`string`
`category_id`	`string`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Triggers Get

Returns a trigger by its ID

Python SDK

zendesk_support.triggers.get(
    trigger_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "triggers",
    "action": "get",
    "params": {
        "trigger_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`trigger_id`	`integer`	Yes	The ID of the trigger

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`description`	`string \| null`
`conditions`	`object`
`actions`	`array<object>`
`raw_title`	`string`
`category_id`	`string`
`created_at`	`string`
`updated_at`	`string`

Automations

Automations List

Returns a list of all automations for the account

Python SDK

zendesk_support.automations.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "automations",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`active`	`boolean`	No	Filter by active status
`sort`	`"alphabetical" \| "created_at" \| "updated_at" \| "position"`	No	Sort results

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`conditions`	`object`
`actions`	`array<object>`
`raw_title`	`string`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Automations Get

Returns an automation by its ID

Python SDK

zendesk_support.automations.get(
    automation_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "automations",
    "action": "get",
    "params": {
        "automation_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`automation_id`	`integer`	Yes	The ID of the automation

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`active`	`boolean`
`position`	`integer`
`conditions`	`object`
`actions`	`array<object>`
`raw_title`	`string`
`created_at`	`string`
`updated_at`	`string`

Satisfaction Ratings

Satisfaction Ratings List

Returns a list of all satisfaction ratings

Python SDK

zendesk_support.satisfaction_ratings.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "satisfaction_ratings",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`score`	`"offered" \| "unoffered" \| "received" \| "good" \| "bad"`	No	Filter by score
`start_time`	`integer`	No	Start time (Unix epoch)
`end_time`	`integer`	No	End time (Unix epoch)

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`assignee_id`	`integer \| null`
`group_id`	`integer \| null`
`requester_id`	`integer`
`ticket_id`	`integer`
`score`	`string`
`comment`	`string \| null`
`reason`	`string \| null`
`reason_id`	`integer \| null`
`reason_code`	`integer \| null`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Satisfaction Ratings Get

Returns a satisfaction rating by its ID

Python SDK

zendesk_support.satisfaction_ratings.get(
    satisfaction_rating_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "satisfaction_ratings",
    "action": "get",
    "params": {
        "satisfaction_rating_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`satisfaction_rating_id`	`integer`	Yes	The ID of the satisfaction rating

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`assignee_id`	`integer \| null`
`group_id`	`integer \| null`
`requester_id`	`integer`
`ticket_id`	`integer`
`score`	`string`
`comment`	`string \| null`
`reason`	`string \| null`
`reason_id`	`integer \| null`
`reason_code`	`integer \| null`
`created_at`	`string`
`updated_at`	`string`

Group Memberships

Group Memberships List

Returns a list of all group memberships

Python SDK

zendesk_support.group_memberships.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "group_memberships",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`user_id`	`integer`
`group_id`	`integer`
`default`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Organization Memberships

Organization Memberships List

Returns a list of all organization memberships

Python SDK

zendesk_support.organization_memberships.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "organization_memberships",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`user_id`	`integer`
`organization_id`	`integer`
`default`	`boolean`
`organization_name`	`string`
`view_tickets`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Sla Policies

Sla Policies List

Returns a list of all SLA policies

Python SDK

zendesk_support.sla_policies.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "sla_policies",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`description`	`string`
`position`	`integer`
`filter`	`object`
`policy_metrics`	`array<object>`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Sla Policies Get

Returns an SLA policy by its ID

Python SDK

zendesk_support.sla_policies.get(
    sla_policy_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "sla_policies",
    "action": "get",
    "params": {
        "sla_policy_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`sla_policy_id`	`integer`	Yes	The ID of the SLA policy

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`title`	`string`
`description`	`string`
`position`	`integer`
`filter`	`object`
`policy_metrics`	`array<object>`
`created_at`	`string`
`updated_at`	`string`

Ticket Forms

Ticket Forms List

Returns a list of all ticket forms for the account

Python SDK

zendesk_support.ticket_forms.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_forms",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`active`	`boolean`	No	Filter by active status
`end_user_visible`	`boolean`	No	Filter by end user visibility

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`display_name`	`string`
`raw_name`	`string`
`raw_display_name`	`string`
`position`	`integer`
`active`	`boolean`
`end_user_visible`	`boolean`
`default`	`boolean`
`in_all_brands`	`boolean`
`restricted_brand_ids`	`array<integer>`
`ticket_field_ids`	`array<integer>`
`agent_conditions`	`array<object>`
`end_user_conditions`	`array<object>`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Ticket Forms Get

Returns a ticket form by its ID

Python SDK

zendesk_support.ticket_forms.get(
    ticket_form_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "ticket_forms",
    "action": "get",
    "params": {
        "ticket_form_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`ticket_form_id`	`integer`	Yes	The ID of the ticket form

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`name`	`string`
`display_name`	`string`
`raw_name`	`string`
`raw_display_name`	`string`
`position`	`integer`
`active`	`boolean`
`end_user_visible`	`boolean`
`default`	`boolean`
`in_all_brands`	`boolean`
`restricted_brand_ids`	`array<integer>`
`ticket_field_ids`	`array<integer>`
`agent_conditions`	`array<object>`
`end_user_conditions`	`array<object>`
`created_at`	`string`
`updated_at`	`string`

Articles

Articles List

Returns a list of all articles in the Help Center

Python SDK

zendesk_support.articles.list()

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "articles",
    "action": "list"
}'

Params

Parameter Name	Type	Required	Description
`page`	`integer`	No	Page number for pagination
`sort_by`	`"created_at" \| "updated_at" \| "title" \| "position"`	No	Sort articles by field
`sort_order`	`"asc" \| "desc"`	No	Sort order

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`html_url`	`string`
`title`	`string`
`body`	`string`
`locale`	`string`
`author_id`	`integer`
`section_id`	`integer`
`created_at`	`string`
`updated_at`	`string`
`vote_sum`	`integer`
`vote_count`	`integer`
`label_names`	`array<string>`
`draft`	`boolean`
`promoted`	`boolean`
`position`	`integer`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Articles Get

Retrieves the details of a specific article

Python SDK

zendesk_support.articles.get(
    id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "articles",
    "action": "get",
    "params": {
        "id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`id`	`integer`	Yes	The unique ID of the article

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`html_url`	`string`
`title`	`string`
`body`	`string`
`locale`	`string`
`author_id`	`integer`
`section_id`	`integer`
`created_at`	`string`
`updated_at`	`string`
`vote_sum`	`integer`
`vote_count`	`integer`
`label_names`	`array<string>`
`draft`	`boolean`
`promoted`	`boolean`
`position`	`integer`

Article Attachments

Article Attachments List

Returns a list of all attachments for a specific article

Python SDK

zendesk_support.article_attachments.list(
    article_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "article_attachments",
    "action": "list",
    "params": {
        "article_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`article_id`	`integer`	Yes	The unique ID of the article
`page`	`integer`	No	Page number for pagination

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`article_id`	`integer`
`file_name`	`string`
`content_type`	`string`
`content_url`	`string`
`size`	`integer`
`inline`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Meta

Field Name	Type	Description
`next_page`	`string \| null`
`previous_page`	`string \| null`
`count`	`integer`

Article Attachments Get

Retrieves the metadata of a specific attachment for a specific article

Python SDK

zendesk_support.article_attachments.get(
    article_id=0,
    attachment_id=0
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "article_attachments",
    "action": "get",
    "params": {
        "article_id": 0,
        "attachment_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`article_id`	`integer`	Yes	The unique ID of the article
`attachment_id`	`integer`	Yes	The unique ID of the attachment

Response Schema

Records

Field Name	Type	Description
`id`	`integer`
`url`	`string`
`article_id`	`integer`
`file_name`	`string`
`content_type`	`string`
`content_url`	`string`
`size`	`integer`
`inline`	`boolean`
`created_at`	`string`
`updated_at`	`string`

Article Attachments Download

Downloads the file content of a specific attachment

Python SDK

async for chunk in zendesk_support.article_attachments.download(    article_id=0,    attachment_id=0):# Process each chunk (e.g., write to file)
    file.write(chunk)

Note: Download operations return an async iterator of bytes chunks for memory-efficient streaming. Use async for to process chunks as they arrive.

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances/{your_connector_instance_id}/execute' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
    "entity": "article_attachments",
    "action": "download",
    "params": {
        "article_id": 0,
        "attachment_id": 0
    }
}'

Params

Parameter Name	Type	Required	Description
`article_id`	`integer`	Yes	The unique ID of the article
`attachment_id`	`integer`	Yes	The unique ID of the attachment
`range_header`	`string`	No	Optional Range header for partial downloads (e.g., 'bytes=0-99')

Configuration

The connector requires the following configuration variables:

Variable	Type	Required	Default	Description
`subdomain`	`string`	Yes	your-subdomain	Your Zendesk subdomain

These variables are used to construct the base API URL. Pass them via the config parameter when initializing the connector.

Authentication

The Zendesk-Support connector supports the following authentication methods:

OAuth 2.0

Field Name	Type	Required	Description
`access_token`	`str`	Yes	OAuth 2.0 access token
`refresh_token`	`str`	No	OAuth 2.0 refresh token (optional)

Example

Python SDK

ZendeskSupportConnector(
  auth_config=ZendeskSupportAuthConfig(
    access_token="<OAuth 2.0 access token>",
    refresh_token="<OAuth 2.0 refresh token (optional)>"
  )
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
  "connector_definition_id": "79c1aa37-dae3-42ae-b333-d1c105477715",
  "auth_config": {
    "access_token": "<OAuth 2.0 access token>",
    "refresh_token": "<OAuth 2.0 refresh token (optional)>"
  },
  "name": "My Zendesk-Support Connector"
}'

API Token

Field Name	Type	Required	Description
`email`	`str`	Yes	Your Zendesk account email address
`api_token`	`str`	Yes	Your Zendesk API token from Admin Center

Example

Python SDK

ZendeskSupportConnector(
  auth_config=ZendeskSupportAuthConfig(
    email="<Your Zendesk account email address>",
    api_token="<Your Zendesk API token from Admin Center>"
  )
)

API

curl --location 'https://api.airbyte.ai/api/v1/connectors/instances' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {your_auth_token}' \
--data '{
  "connector_definition_id": "79c1aa37-dae3-42ae-b333-d1c105477715",
  "auth_config": {
    "email": "<Your Zendesk account email address>",
    "api_token": "<Your Zendesk API token from Admin Center>"
  },
  "name": "My Zendesk-Support Connector"
}'

Supported Entities and Actions​

Tickets​

Tickets List​

Tickets Get​

Users​

Users List​

Users Get​

Organizations​

Organizations List​

Organizations Get​

Groups​

Groups List​

Groups Get​

Ticket Comments​

Ticket Comments List​

Attachments​

Attachments Get​

Attachments Download​

Ticket Audits​

Ticket Audits List​

Ticket Audits List​

Ticket Metrics​

Ticket Metrics List​

Ticket Fields​

Ticket Fields List​

Ticket Fields Get​

Brands​

Brands List​

Brands Get​

Views​

Views List​

Views Get​

Macros​

Macros List​

Macros Get​

Triggers​

Triggers List​

Triggers Get​

Automations​

Automations List​

Automations Get​

Tags​

Tags List​

Satisfaction Ratings​

Satisfaction Ratings List​

Satisfaction Ratings Get​

Group Memberships​

Group Memberships List​

Organization Memberships​

Organization Memberships List​

Sla Policies​

Sla Policies List​

Sla Policies Get​

Ticket Forms​

Ticket Forms List​

Ticket Forms Get​

Articles​

Articles List​

Articles Get​

Article Attachments​

Article Attachments List​

Article Attachments Get​

Article Attachments Download​

Configuration​

Authentication​

OAuth 2.0​

Example​

API Token​

Example​

Supported Entities and Actions

Tickets

Tickets List

Tickets Get

Users

Users List

Users Get

Organizations

Organizations List

Organizations Get

Groups

Groups List

Groups Get

Ticket Comments

Ticket Comments List

Attachments

Attachments Get

Attachments Download

Ticket Audits

Ticket Audits List

Ticket Audits List

Ticket Metrics

Ticket Metrics List

Ticket Fields

Ticket Fields List

Ticket Fields Get

Brands

Brands List

Brands Get

Views

Views List

Views Get

Macros

Macros List

Macros Get

Triggers

Triggers List

Triggers Get

Automations

Automations List

Automations Get

Tags

Tags List

Satisfaction Ratings

Satisfaction Ratings List

Satisfaction Ratings Get

Group Memberships

Group Memberships List

Organization Memberships

Organization Memberships List

Sla Policies

Sla Policies List

Sla Policies Get

Ticket Forms

Ticket Forms List

Ticket Forms Get

Articles

Articles List

Articles Get

Article Attachments

Article Attachments List

Article Attachments Get

Article Attachments Download

Configuration

Authentication

OAuth 2.0

Example

API Token

Example