Intercom agent connector

Intercom is a customer messaging platform that enables businesses to communicate with customers through chat, email, and in-app messaging. This connector provides read-only access to core Intercom entities including contacts, conversations, companies, teams, admins, tags, and segments for customer support analytics and insights.

Example questions

The Intercom connector is optimized to handle prompts like these.

• List all contacts in my Intercom workspace
• Show me conversations from the last week
• List all companies in Intercom
• What teams are configured in my workspace?
• Show me all admins in my Intercom account
• List all tags used in Intercom
• Get details for contact {contact_id}
• Show me all customer segments
• Get company details for {company_id}
• List conversations assigned to team {team_id}
• Show me open conversations
• Get conversation details for {conversation_id}

Unsupported questions

The Intercom connector isn't currently able to handle prompts like these.

• Create a new contact in Intercom
• Send a message to a customer
• Delete a conversation
• Update company information
• Assign a conversation to an admin
• Create a new tag

Installation

uv pip install airbyte-agent-intercom

Usage

from airbyte_agent_intercom import IntercomConnector, IntercomAuthConfig

connector = IntercomConnector(
  auth_config=IntercomAuthConfig(
    access_token="..."
  )
)
result = await connector.contacts.list()

Full documentation

This connector supports the following entities and actions.

Entity	Actions
Contacts	List, Get
Conversations	List, Get
Companies	List, Get
Teams	List, Get
Admins	List, Get
Tags	List, Get
Segments	List, Get

For detailed documentation on available actions and parameters, see this connector's full reference documentation.

For the service's official API docs, see the Intercom API reference.

Version information

• Package version: 0.1.0
• Connector version: 0.1.1
• Generated with Connector SDK commit SHA: 463eef2ee0e9c32a4495aebeb757f2ed42ddb56e