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Gong

The Gong agent connector is a Python package that equips AI agents to interact with Gong through strongly typed, well-documented tools. It's ready to use directly in your Python app, in an agent framework, or exposed through an MCP.

Gong is a revenue intelligence platform that captures and analyzes customer interactions across calls, emails, and web conferences. This connector provides access to users, recorded calls with transcripts, activity statistics, scorecards, trackers, workspaces, coaching metrics, and library content for sales performance analysis and revenue insights.

Example prompts

The Gong connector is optimized to handle prompts like these.

  • List all users in my Gong account
  • Show me calls from last week
  • Get the transcript for a recent call
  • List all workspaces in Gong
  • Show me the scorecard configurations
  • What trackers are set up in my account?
  • Get coaching metrics for a manager
  • What are the activity stats for our sales team?
  • Find calls mentioning {keyword} this month
  • Show me calls for rep {user_id} in the last 30 days
  • Which calls had the longest duration last week?

Unsupported prompts

The Gong connector isn't currently able to handle prompts like these.

  • Create a new user in Gong
  • Delete a call recording
  • Update scorecard questions
  • Schedule a new meeting
  • Send feedback to a team member
  • Modify tracker keywords

Entities and actions

This connector supports the following entities and actions. For more details, see this connector's full reference documentation.

EntityActions
UsersList, Get, Context Store Search
CallsList, Get, Context Store Search
Calls ExtensiveList, Context Store Search
Call AudioDownload
Call VideoDownload
WorkspacesList
Call TranscriptsList
Stats Activity AggregateList
Stats Activity Day By DayList
Stats InteractionList
Settings ScorecardsList, Context Store Search
Settings TrackersList
Library FoldersList
Library Folder ContentList
CoachingList
Stats Activity ScorecardsList, Context Store Search

Gong API docs

See the official Gong API reference.

SDK installation

uv pip install airbyte-agent-sdk

SDK usage

Connectors can run in hosted or open source mode.

Hosted

In hosted mode, API credentials are stored securely in Airbyte Agents. You provide your Airbyte credentials instead. If your Airbyte client can access multiple organizations, also set organization_id.

This example assumes you've already authenticated your connector with Airbyte. See Authentication to learn more about authenticating. If you need a step-by-step guide, see the hosted execution tutorial.

The connect() factory returns a fully typed GongConnector and reads AIRBYTE_CLIENT_ID / AIRBYTE_CLIENT_SECRET from the environment:

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk import connect
from airbyte_agent_sdk.connectors.gong import GongConnector

connector = connect("gong", workspace_name="<your_workspace_name>")

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.tool_utils
async def gong_execute(entity: str, action: str, params: dict | None = None):
return await connector.execute(entity, action, params or {})

Or pass credentials explicitly (equivalent, useful when you're not loading them from the environment):

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.types import AirbyteAuthConfig

connector = GongConnector(
auth_config=AirbyteAuthConfig(
workspace_name="<your_workspace_name>",
organization_id="<your_organization_id>", # Optional for multi-org clients
airbyte_client_id="<your-client-id>",
airbyte_client_secret="<your-client-secret>"
)
)

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.tool_utils
async def gong_execute(entity: str, action: str, params: dict | None = None):
return await connector.execute(entity, action, params or {})

Open source

In open source mode, you provide API credentials directly to the connector.

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.connectors.gong.models import GongAccessKeyAuthenticationAuthConfig

connector = GongConnector(
auth_config=GongAccessKeyAuthenticationAuthConfig(
access_key="<Your Gong API Access Key>",
access_key_secret="<Your Gong API Access Key Secret>"
)
)

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.tool_utils
async def gong_execute(entity: str, action: str, params: dict | None = None):
return await connector.execute(entity, action, params or {})

Authentication

For all authentication options, see the connector's authentication documentation.

Version information

Connector version: 0.1.23